Shipping policy

Local Express £10

• If you live near the store and require same day delivery, please call 01257 262 402 to discuss. Subject to stock availability and your exact location, we will do our best to arrange this for you. 
• Please note that this service is not available on Sundays.

 UK Standard £4.95

• Royal Mail Tracked 48. This service includes shipping to Jersey and Channel Islands (in order to have your VAT deducted please ensure you select Jersey not the UK when entering your address).
• Delivery 2-3 days from dispatch.
• Royal Mail Tracked 24.
• UK Mainland only.
• Delivery 24 hours from dispatch.

 European Delivery £18.95

• Parcelforce tracked service.
• Delivery 7-10 days from dispatch.

 Click & Collect

• Items can be collected from the store.
• Please wait for notification by email that your order has been dispatched before coming to the store to collect it.
• When collecting your order, you will need to present your order confirmation, and if someone is collecting on your behalf, they will need the order confirmation and a valid photo ID.
• All orders must be signed for.

 Dispatch

• If your order is placed before 1pm, we will aim to dispatch the same day. If received after 1pm, the order will be dispatched the next working day.
• No orders are dispatched on a Saturday, Sunday or Bank Holiday Monday.
• During very busy times such as Sales, it may take longer to dispatch orders, but we will inform you if this is likely to be more than 3 days.